物流政策

We ship premium cashmere direct from our supply chain rooted in Hohhot, Inner Mongolia, to customers internationally.

Regions

We ship to the United States, Australia, United Kingdom, Ireland, and the European Union, subject to carrier coverage and customs regulations.

Timeframes

Estimated delivery is typically 7–14 business days from dispatch for major destinations (USA, UK, AUS, Ireland, EU). Estimates are not guaranteed; customs clearance may add time.

Costs & duties

Shipping costs are shown at checkout where applicable. Import duties, taxes, and customs fees may be charged locally and are the buyer’s responsibility unless we state otherwise.

Tracking

Where available, tracking information will be provided by email or in your account.